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Organizational Culture

Being there for sick kids and their families

RMHC Bay Area is committed to creating an equitable and inclusive workplace where everyone feels welcome and appreciated. Our different backgrounds, experiences, and perspectives make us stronger as a team and more effective in our delivery of compassionate care for the diverse families we serve.

Organizational Culture

Being there for sick kids and their families

RMHC Bay Area is committed to creating an equitable and inclusive workplace where everyone feels welcome and appreciated. Our different backgrounds, experiences, and perspectives make us stronger as a team and more effective in our delivery of compassionate care for the diverse families we serve.

Quick Links for Staff

Employee Portal (BambooHR) 

MyApps Dashboard

Internal Company Directory

Download Employee App

Google Play | App Store

Meet Our People

As a fundamentally inclusive organization, equity, diversity and inclusion have always been core to our mission. Our commitment is that every family, team member, volunteer or partner feels a true sense of welcome, belonging, and safety whenever they experience our people, mission or services.

Organizational Culture Committee

At RMHC Bay Area, our talent philosophy includes a commitment to diversity, equity, inclusion, and belonging. Through ongoing initiatives, education, and engagement, we continue to build a culture that embraces diversity and fosters belonging, ensuring that everyone feels empowered to contribute to our mission of supporting sick kids and their families. The Culture Committee, representing diverse voices from all levels and departments, serves as a hub for feedback and collaboration. Acting as culture ambassadors, the committee seeks input from peers, identifies opportunities for positive change, and leads initiatives that promote a thriving and inclusive workplace culture.

The committee meets monthly and supports four key areas:

  1. Learning and Development
  2. Relationships and Collaboration
  3. Recognition and Celebration
  4. Internal Communication
Associate Director, Family Support Services - Martha Hernández, Ph.D.
Culture Committee Chair

Martha Hernández, PhD
Director, Families and Wellness

Learn more about our committee chair >

Our Team Values

Stylized image of three figures forming a heart shape with a red heart at the center, symbolizing love and family.

Families

We hold families at the heart of our mission and all our decisions.

Abstract image of two hands shaking—one yellow and one white—with a red heart above, symbolizing compassion and unity.

Relationships

We nurture relationships and create communities—between families, each other and with the volunteers, donors and partners who make our work possible.

Abstract ribbon badge with a red heart in the center, symbolizing recognition and care.

Excellence

We support each other in achieving excellence by being innovative, financially healthy, accountable for results, solutions-oriented, and continuously improving.

Abstract star with a red heart in the center and motion lines behind it, symbolizing inspiration and heartfelt impact.

Purpose

We find purpose in all that we—and those around us—do in support of families. Our work matters.

Simple line drawing of a house with a red heart in the center, symbolizing warmth, love, and shelter.

Integrity

We commit to integrity by modeling fair, honest, responsible and respectful behavior.

Two illustrated people with speech bubbles above them, one containing a red heart, symbolizing caring communication.

Diversity

We embrace diversity, welcoming all people, listening to all perspectives and creating a sense of belonging for the families we serve and the staff, volunteers, donors and partners who support them.

Why We Serve

 

At RMHC Bay Area, we believe everyone has a role in serving more families, better. Learn more about our dedicated team, volunteers and partners and their commitment to our mission.

How We Do Our Work Matters

Strategic Lenses bring our strategy development into sharper focus. They prompt us to ask key questions as we operationalize each strategic initiative and drive us to consider how we do our work, not just what the outcomes are. These are not individual strategies but part of our organizational DNA.

Strategic Lens 1 - Diversity, Equity, Inclusion, and Belonging. Group of diverse hands stacked together beside RMHC Bay Area message about diversity, equity, inclusion, and belonging.

LENS #1: Diversity, Equity, Inclusion & Belonging

The questions we ask ourselves:

  • Do our staff and board reflect the communities in which we operate and the families we serve?
  • Are we considering social determinants of health in our program development?
  • Are we reaching out to donors in multiple languages, and engaging affinity groups as we broaden our base of support?
  • Is our organizational culture inclusive and welcoming to all?
Strategic Lens 2 - Corporate Governance. Hands holding soil with a green plant beside RMHC Bay Area message about corporate governance.

Lens #2: Corporate Governance

The questions we ask ourselves:

  • Do our policies, practices and organizational structure support our growth plans?
  • Do we conduct ourselves ethically and in a manner that mitigates risk for RMHC?
  • Do we have the data we need to support strategic decision making?
  • Are we transparent and accountable for results, and are we achieving what we set out to achieve?
Strategic Priority 1 - Though innovative adaptable programs and partnerships, we will support more children and families facing medical crisis. Smiling baby with medical tape and sensors lying on a hospital bed next to RMHC Bay Area messaging about innovative support for families.

STRATEGIC PRIORITY #1: Through innovative, adaptable programs and partnerships, we will support more children and families facing medical crisis. Read More

Strategic Priority 2 - We will grow and diversity our base of support, with more people and partners joining us in our mission. Group of volunteers in blue aprons smiling in a kitchen alongside RMHC Bay Area message about growing support and partnerships.

STRATEGIC PRIORITY #2: We will grow and diversify our base of support, with more people and partners joining us in our mission. Read More

Strategic Priority 3 - we will elevate our brand so that people understand what we do, how to help, and where to turn when they need us. Mother hugging daughter with RMHC Bay Area message about strengthening brand awareness and guiding families in need.

STRATEGIC PRIORITY #3: We will elevate our brand so that people understand what we do, how to help, and where to turn when they need us. Read More

Strategic Priority 4 - We will continue to build our internal capacity to deliver and grow our mission. Four children walk hand in hand on a park path beside RMHC Bay Area message about growing mission capacity.

STRATEGIC PRIORITY #4: We will continue to build our internal capacity to deliver and grow our mission. Read More