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Mission & Vision

Keeping families together and near the care they need

A family with a sick child is a sick family.``

Dr. Audrey Evans, co-founder of the first Ronald McDonald House

Our Mission

We provide essential services that remove barriers, strengthen families, and promote healing when children need healthcare.

Our Vision

A world where every family has what they need to ensure the best health outcomes for their children.

Our Purpose

Caring for families with children who are ill or injured.

Our Values

We lead with compassion: We are exceptional at caring. It’s simply how we are. Our determination to provide the best care for families is based in sincere and deep empathy and a unique understanding of their needs. Our sense of care drives our desire to be there for families when it matters, especially in the most challenging moments.

We are deeply respectful: No two families are the same, but everyone is welcome at RMHC, no matter who they are and what they need; it’s why we meet families where they are. We feel honored to be trusted to support families when their children are ill or injured. It’s a trust we repay through our deep respect for every family we serve and for each other.

We act with integrity: We are proud of the way our people show up. We are humbled by the trust our families, donors, hospital and healthcare partners and others place in us. It’s why we will always act professionally and with accountability for our actions, in all that we do

We are firmly committed: Once an RMHC family, always a part of the RMHC family. It’s why we’re always willing to go the extra mile to ensure families have what they need. We’re agile, flexible and innovative because we will never give up on the families who need us.

We promote excellence: At RMHC Bay Area, we believe everyone plays a role in serving more families, better. We support each other in achieving excellence by being innovative, financially healthy, accountable for results, solutions-oriented, and continuously improving.