Our Programs & Services for Families

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Ronald McDonald House Charities® Bay Area (RMHC Bay Area) provides comprehensive family support programming and services designed to help parents and children relieve stress, develop lifelong relationships and rebuild normalcy when "normal" disappears.

Keep exploring! Click on any of the programs and services headers below to learn more!


Overnight Accommodations

Our private family bedrooms provide safe and comfortable spaces for families to rest and recharge together following long days at the hospital. More than a roof over their heads, these accommodations relieve families of the stresses of finding a place to stay while far from home and allow parents to be stronger partners in their children's critical care. While we request a nominal donation of $10 per night, no family is turned away due to inability to pay.

Our House at Stanford accommodates 123 families every night and our House in San Francisco accommodates 11 families every night.

Daily operating costs per room are $123, saving families in need more than $22 million annually in local accommodations costs.

Click here to learn more about accommodations eligibility requirements and applications.


megaBITESmegaBITES

Daily no-cost meals are our most-appreciated service after overnight accommodations and provide families necessary nourishment, precious time together, and meaningful cost savings during medical crises. Developed in collaboration with our partners at Google Food and Sysco, megaBITES invites volunteer groups to make a set donation to offset the cost of food procurment by RMHC and follow staff-guided meal preparation and service to families. 

Our corporate and community megaBITES partners help provide more than 1,200 meals annually and feed families of three for less than $10 per meal!
 
We need corporate or community support to meet megaBITES meal needs at our Houses at Stanford and in San Francisco nearly every day of the year. If your group is looking for dynamic and meaningful teambuilding opportunities, click here to learn more and sign up for one - or more! - megaBITES meals! 

Children's Activity RoomDay Use

Families of children receiving care at our partner hospitals who do not meet eligibility requirements for accommodations and/or who do not need overnight care are welcome to utilize all other RMHC Bay Area programs and services during the day, including megaBITES meals, play areas, laundry and fitness facilities, as well as common respite spaces.

Day Pass services at our Houses at Stanford and in San Francisco help reach more than 22,000 individuals annually!

Click here to learn more about Day Use programs at our Houses at Stanford and in San Francisco!


Family Support Services

The emotional, psychological, financial and physical stresses of pediatric crises can be overwhelming for families. Established in 2014, our innovative Family Support Services (FSS) program provides therapuetic support programs and activities to help families cope and reinforce family bonds. Lead by a licenced clinical psychologist and supported by post-doctoral clincial psychology practicum students, FSS provides private individual, couple, family and group sessions as well as weekly youth activities to help parents and children develop positive coping and communication skills. 

FSS practicum students are paired with families during check-in and help them navigate available resources throughout their stays. FSS resources are available to families 24 hours a day, 7 days a week.


Ronald McDonald House School

In 2017, our K-12 onsite school launched its first year of full-time operations. Developed in partnership with the Palo Alto Unified School District and lead by a certified teacher, RMH School provides tailored and comprehensive education support to RMHC patients and siblings - helping them stay on track with academic goals, alleviating the uncertainites of educational access during long treatments, and diversifiing educational resources available to familes. In its first year of opaerations, RMH School served 144 students.


Bub's HubCamp Ronald McDonald House & Sibling Camp

Camp RMH provides fun, engaging, and age-appropriate activities for children at our House at Stanford during seasonal breaks in the academic calendar. Patients and siblings learn new skills through hands-on play, build relationships with peers and expand their imaginations through dynamic activitis, including weekly field trips to the San Francisco Bay Aquarium, Tech Museum, Exploratorium and Great America.

In 2018, we launched the first  Sibling Camp at our House in San Francisco, catering to the unique needs of families' well children during in-patient pediatric treatments.

Together, Camp RMH and Sibling camp served more than 300 children.


Happy WheelsIn-patient Outreach

The Happy Wheels hospitality cart serves children and families at Lucile Packard Children’s Hospital at Stanford. Families at the hospital, including siblings, often wait long hours or even days without leaving the hospital or even their child’s bedside. Happy Wheels volunteers move throughout the hospital offering refreshments and snacks, toiletries, and age-appropriate toys to patients, siblings, and their families.

Since its inception, Happy Wheels has served tens of thousands of families at Lucile Packard Children’s Hospita atl Stanford, and demand for the service continues to grow. The success of Happy Wheels has captured the interest of Ronald McDonald House chapters throughout the world to share this special level of comfort and care while in the hospital.

Through the Child’s Bedside Program at UCSF Benioff Children's Hospital at Mission Bay, volunteers bring refreshments to parents and other family members staying at their children's bedsides. Our Child’s Bedside Program and hosptialisty cart reaches out to these families, who may never use the overnight House services, but who greatly appreciate any respite and comfort RMHC can provide.


MakerspaceMakerspace

Equipped with a 3-D printer, circuits and sound-sentive Nano technology light installations our Makerspace offers families opportunities to design and create functional keepsakes and practical inventions to support their treatment experiences and promote healing. Launched in 2018, our Makerspace is the first family-centered dedicated space of its kind.

Click the image to see our Makerspace opening featured on ABCNews!


Self Care

Our Exhale Salon provides supportive and stress-relieving care to families through no-cost haircuts and massages.